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| Environmental
concerns and awareness not only include the air
we breathe and the food we eat, but also the tap
water we drink. City of El Monte Water Department
is committed to provide only the highest quality
of drinking water to its consumers and is dedicated
to ensure and maintain that high quality.
The Water Department is currently
comprised of eight full-time employees: a Maintenance
Superintendent, a Water Systems Supervisor, Senior
Water Systems Operator, one Water Clerk, three
Water System Operators and a Meter Reader/Repairer.
One standby Water Systems Operator is on duty
24-hours a day, 365 days a year for emergencies
and to ensure that the customers are assured a
safe and constant drinking water supply. Police
personnel can reach this emergency standby operator
via a paging system.
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| Contact
Information: |
WATER
SYSTEMS SUPERVISOR
Bryan P. Hellein
Telephone:
626 580-2024
Fax: 626 580-2253
Location: City Hall East
Postal Address: 11333 Valley Boulevard,
El Monte, CA. 91731-3293
Email: Water
Department
Office
Hours
Monday through Thursday
7:00 am to 5:30 pm |
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| Customer
Service: |
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All
customer service, including new customers, eddy
valves, complaints, billing questions, meter lids
missing, new service line connections, fire flow
request, is processed through the Water Desk located
at 11333 Valley Boulevard, City Hall East.
The
hours of operation for City Hall is Monday through
Thursday, 7:00 a.m. to 5:30 p.m.
All
fees, deposits, and additional paperwork must
be processed in person at City Hall East. Current
customers may mail their water bills in the self-addressed
envelope provided with their bill or may bring
in person to City Hall. There is a night drop
located in the breezeway between the Police Department
and City Hall East.
The
night drop is marked "AFTER HOURS PAYMENTS".
There is no other authorized paying station for
the City of El Monte Water Department.
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| Available
Resources: |
All
documents require Adobe Acrobat Reader for viewing
and printing. If you do not have Adobe Acrobat you
can download it from the Adobe Systems website:
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2005
Urban Water Management Plan (16 MB) |
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| Services
Provided: |
| The
City currently owns and operates a water system
which encompasses the central business district
and parts of the Northwestern and Southern Portion
of the City. There are approximately 3,421 accounts
and the population served is over 13,300 persons.
Six deep wells, one 200,000-gallon elevated tank
and one 1-million gallon reservoir currently serve
this water supply. Revenue to support the water
fund is exclusively from the sale of water. Along
with a water system, this Department is not only
responsible to provide for safe water consumption
by the consumer, but to provide fire protection
for the community. |
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| Other
Links : |
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| Frequently
Asked Questions: |
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Where
Does My Drinking Water Come From? |
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Federal
primary drinking water standards. The water is produced
from production wells within the City of El Monte
and is tested and disinfected with chlorine before
it is delivered to your home. |
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What
Are Water Quality Standards? |
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The
Federal Government, through the Environmental Protection
Agency (EPA), regulates the quality and safety of
drinking water in the United States. In California,
EPA standards are supplemented and enforced by the
State of California Department of Health Services
(DHS). |
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Drinking
water standards established by EPA sets limits
for substances that may affect consumer health
or the aesthetic qualities of drinking water.
The
chart in this report shows the following types
of water quality standards: |
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Maximum
Contaminant Level (MCL): The highest level
of a contaminant that is allowed in drinking
water. Primary MCLs are set as close to the
Public Health Goal (PHG) as is economically
and technologically feasible. |
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Secondary
MCLs are set to protect the odor, taste and
appearance of drinking water. |
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Primary
Drinking Water Standard: MCLs for contaminants
that affect public health along with their
monitoring and reporting requirements and
water treatment requirements. |
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Treatment
Technique: A required process intended to
reduce the level of a contaminant in drinking
water. |
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Regulatory
Action Level (AL): If the concentration of
a contaminant in the system is exceeded, the
treatment requirements of the system are triggered.
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What
Is A Water Quality Goal? |
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In
addition to mandatory water quality standards,
EPA and the DHS have set voluntary water quality
goals for some contaminants. Webster's Dictionary
defines a goal as "an end towards which effort
is directed. Water quality goals are often set
at such low levels that they are not achievable
in practice and are not directly measurable. Nonetheless,
these goals provide useful guideposts and direction
for water management practices.
The
chart in this report includes two types of water
quality goals: |
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Maximum
Contaminant Level Goal (MCLG): The level of
a contaminant in drinking water is so minimal
that there is no known or expected risk to
health. MCLGs are set by the EPA. |
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Public
Health Goal (PHG): The level of a contaminant
in drinking water is so minimal that there
is no known or expected risk to health. PHGs
are set by the EPA. |
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What
Contaminants May Be Present In My Drinking Water? |
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Sources
of drinking water generally include rivers, lakes,
streams, ponds, reservoirs, springs and wells. As
water travels over the surface of the land or through
the ground, it dissolves minerals that occur naturally
in the environment. This water can also pick up
substances resulting from the presence of animals,
material from human activity, and in some cases,
radioactive material. Contaminants
That May Be Present In Source Water Include: |
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Microbial
contaminants, such as viruses and bacteria,
which may originate from sewage treatment
plants, septic systems, agriculture, livestock
operations and wildlife. |
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Inorganic
contaminants, such as salts and metals, which
can naturally occurring or resulting from
urban stormwater runoff, industrial or domestic
wastewater discharges, oil and gas production,
mining or farming. |
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Pesticides
and herbicides, which may originate from a
variety of sources such as agriculture, commercial
operations and residential usage. |
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Radioactive
contaminants, which are naturally occurring
or can be the result of oil and gas production
and mining activities. |
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Organic
chemical contaminants, including synthetic
and volatile organic chemicals, which are
byproducts of industrial processes and petroleum
production, gasoline fueling stations, urban
stormwater runoff and septic systems. |
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Drinking
water, including bottled water, may reasonably be
expected to contain at least small amounts of some
contaminants. The presence of contaminants in the
water does not necessarily indicate or pose a health
risk. More information about contaminants and potential
health effects can be obtained by calling the EPA's
Safe Drinking Water Hotline (1-800-426-4791). |
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Are
There Any Precautions I Should Consider? |
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Immuno-compromised
individuals such as: |
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Persons
with cancer who are undergoing chemotherapy. |
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Persons
who have undergone organ transplants. |
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Persons
with HIV/AIDS, diabetes or other immune system
disorders. |
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Elderly
persons and infants are particularly at risk
from infections and may be more vulnerable
to contaminants in drinking water than the
general population. These individuals should
seek advice about drinking water from their
health care providers. EPA/Centers for Disease
Control (CDC) guidelines on appropriate means
to lessen the risk of infection by Cryptosporidium
and other microbial contaminants are available
from the Safe Drinking Water Hotline (800-426-4791).
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What
Are Nitrates? |
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Nitrate
in drinking water at levels above 45 mg/l is a health
risk for infants of less than six months of age.
High nitrate levels in drinking water can cause
blue baby syndrome. Nitrate levels may rise quickly
for short periods of time because of rainfall or
agricultural activity. If you are caring for an
infant, you should ask for advice from your health
care provider. |
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Is
There Lead Or Copper In My Drinking Water? |
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It
is possible that lead levels in your home may be
higher than in other homes in the community as a
result of materials used in your home's plumbing.
Infants and young children are typically more vulnerable
to complications resulting from lead in drinking
water than the general population. If you are concerned
about lead levels in your home's water, you may
wish to have your water tested and/or run the water
from your tap from 30 seconds to two minutes before
using tap water. Additional information is available
from the EPA's Safe Drinking Water Hotline (1-800-426-4791). |
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How
Does My Drinking Water Measure Up? |
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Your
drinking water is regularly tested using State-approved
methods to ensure its safety. We are pleased to
report that, once again this year, the City of El
Monte Water Department met or surpassed all State
and Federal primary drinking water standards. |
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Questions
I Might Have That Are Not Answered Here. |
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Regularly scheduled meetings of El Monte's City
Council are held on the first and third Tuesday
of each month at 6:30 PM at 11333 Valley Boulevard,
El Monte, California, 91731. These meetings provide
an opportunity for public participation in decisions
that may affect the quality of your water. |
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PW Water
